FAQ

At Neka Clothing, we believe that movement should meet style, and comfort should become your second skin. We create premium activewear that supports your dynamic lifestyle while keeping you stylish and comfortable.

We specialize in high-quality activewear and lifestyle apparel including leggings, bras, fitness accessories, loungewear, footwear, and outerwear designed for both performance and everyday comfort.

Our signature leggings, versatile bras, and comfortable loungewear are customer favorites. We’re also known for our performance tanks and cozy fleeces that combine functionality with style.

Yes! While we specialize in women’s activewear, we do have a dedicated “Men’s” collection with selected items designed specifically for male customers.

We provide detailed size charts for each product to help you find the perfect fit. Our activewear is designed to be true to size while offering the right amount of compression and flexibility for your activities.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

Absolutely. We use industry-standard encryption to protect your payment information and ensure secure transactions.

Orders are processed quickly to ensure fast delivery. If you need to modify or cancel your order, please contact us immediately at [email protected] and we’ll do our best to accommodate your request.

We ship globally to support your active lifestyle! However, delivery to certain remote areas in Asia and other locations may be excluded due to logistical constraints. If you have questions about your specific region, please contact our support team.

We offer two convenient shipping methods:
– Standard Shipping ($12.95): Via DHL or FedEx, delivered in 10-15 days after dispatch
– Free Shipping: Via EMS on orders over $50, delivered in 15-25 days after dispatch

We take 1-2 days to process your order with precision, ensuring every item is carefully checked for quality before shipping.

Yes! Once your order ships, you’ll receive a tracking number via email to monitor your package’s journey to your doorstep.

We stand by our product quality. If anything doesn’t meet your expectations, you can return it within 15 days of receipt for a hassle-free refund or exchange.

Please contact our customer service team at [email protected] with your order details and reason for return. We’ll guide you through the simple process.

For hygiene reasons, certain intimate apparel may have restrictions. Please contact us for specific product return eligibility.

Our dedicated customer service team is here to help! Email us at [email protected] with any questions or concerns, and we’ll respond promptly.

While you can checkout as a guest, creating an account allows you to track orders, save favorites, and enjoy faster checkout on future purchases.